Seller FAQ — MY G-CART Global Marketplace
Seller FAQ
Everything you need to know about selling on MY G-CART Global Marketplace
Getting Started
Is it really free to become a seller?
Yes, 100% free. There is no registration fee, no monthly subscription, and no listing fee. We charge zero commission on your first 6 months of sales. After that, a small transaction fee of 2% applies only on successful sales — never on listings.
How long does seller approval take?
Most sellers are approved within 24 hours of submitting their application. You will receive a confirmation email once your account is active. Our team reviews applications every day including weekends.
What can I sell on MY G-CART?
You can sell electronics, gadgets, mobile accessories, fashion, home goods, handicrafts, digital products, health products, and much more. We allow most product categories. Prohibited items include weapons, illegal goods, counterfeit products, and adult content.
Do I need a business registration to sell?
No. Individual sellers are welcome. You do not need a registered company, GST number, or business license to start. Simply apply with your personal details and start listing products right away.
How many products can I list?
Unlimited. You can list as many products as you want with no cap. Our AI tools make it fast — you can list 10 products in minutes using our photo-to-listing AI feature.
Payments & Payouts
How do I receive my payments?
We offer weekly payouts via: UPI (India), Bank Transfer (all countries), PayPal (international), and Razorpay (India). Payments are processed every Monday for the previous week's sales.
In which currencies can buyers pay?
Buyers can pay in INR (India), USD (USA), GBP (UK), EUR (Europe), AED (UAE), SGD (Singapore), CAD (Canada), AUD (Australia), and 20+ more currencies. Your payouts will be in your chosen currency.
Is there a minimum payout amount?
Yes. The minimum payout is Rs. 500 for India sellers and $10 for international sellers. Amounts below this threshold roll over to the next week automatically.
How does MY G-CART protect sellers from fraud?
We have a Seller Protection Policy. If a buyer makes a fraudulent claim, our team investigates with full evidence review. Sellers with proof of dispatch are fully protected. We use secure payment gateways with built-in fraud detection.
Shipping & Logistics
Do I handle my own shipping?
Yes, sellers manage their own shipping. We provide integrations with ShipRocket (India), EasyShip (global), DHL, FedEx, and Aramex. Rate calculators are built into your dashboard so buyers see accurate shipping costs automatically.
Can I offer free shipping?
Absolutely. You can set free shipping for specific countries, order amounts, or all orders. Listings with free shipping get priority placement in search results on our platform.
What if a buyer does not receive their order?
You must provide a tracking number for all orders. If a buyer reports non-delivery and you have proof of dispatch with tracking, our team will mediate on your behalf. We strongly recommend using insured shipping for high-value items.
AI Tools
What AI tools do sellers get for free?
Every seller receives access to: (1) Photo-to-Listing AI — upload a photo and get a complete product listing automatically. (2) AI Price Suggester — recommends the best price based on competition. (3) AI Customer Chat — automatically replies to buyer queries in their language. (4) Inventory Forecasting — predicts when stock will run out. (5) Daily Business Insights — shows what to restock and which products are trending.
How many languages does the AI support?
Our AI support works in 50+ languages including Hindi, English, Arabic, Spanish, French, Portuguese, Swahili, Bengali, Urdu, and many more. Buyers can ask questions in their own language and receive answers automatically.
Do I need technical knowledge to use the AI tools?
No technical knowledge is needed. Everything is point-and-click. Our AI guides you through every step. If you can use WhatsApp, you can use MY G-CART seller tools without any difficulty.
Still have questions?
Our seller support team is available 24/7. Email us or apply to become a seller today!
Apply as Seller — Free